Insights. Ideas. Ran­dom Notes. It’s all here.

Announcing the death of the Agency of Record may be an exaggeration, but the change is really real. Long live the Agency of Ecosystems.

Early adoption is a double-edged sword. Choosing the right tech requires weighing pros and cons, because sometimes boring is best.

Optimize site search and watch your sales soar. Turn user frustration into satisfaction, outshine competitors, and enhance your bottom line. Even if you are…

Ecommerce redesign is risky, subjective, and often ends in compromises that exhaust everyone but please no one. Fear not. There's a better way.

The new normal is that everything sucks. Focus on Compliance, Accessibility and Performance and make your future self’s life easier.

Getting the long and short of B2B email marketing right is key. As are good questions, long term plans, and patience.

Small unaddressed signs of disorder can lead to more significant issues. The Broken Windows Theory applied to B2B eCommerce.

B2B and B2C eCommerce used to be two separate worlds. Not anymore. Here’s a list of tools and strategies they can learn from each other.

Unlike diamonds, ecommerce migrations are not forever. Here are some principles to consider the next time you have to face an Ecommerce replatforming.

“The best way to predict your future is to create it” Drucker's right. This issue is about learning, staying relevant, and embracing change.

What’s the thing 84% of people have always open in the background while at work? According to a study from McKinsey, their emails.

What on earth is Headless Commerce? Admittedly, it’s one of those buzzwords. And one with a figurative meaning that might be slightly confusing.