Monthly Sprint Planning & Execution
By the time a traditional project launches, half the brief is out of date. We do monthly cycles. Real priorities, things that ship.
Maintenance Services
Launch is just the beginning.
Platform updates, plugin conflicts, performance degradation, security patches, uptime monitoring, broken integrations — the unglamorous work that keeps ecommerce operations running is easy to deprioritize until something breaks, publicly and expensively.
Our maintenance service means someone is always watching. We handle the routine so your team can focus on growth, and we catch the problems before your customers do.
This is for you if:
- You’ve launched a site and have no one actively maintaining it — updates are months behind and you know it.
- You’ve had a public-facing incident — downtime, a broken checkout, a security issue — and don’t want a repeat.
- Your internal team has the skills to build but not the bandwidth to maintain.
What you’ll get from this:
- Regular platform, plugin, and dependency updates applied and tested before they cause problems.
- Uptime monitoring with fast response protocols when something goes wrong.
- Monthly maintenance reports documenting what was done and the current health of your platform.
- A team that knows your system — so when something does need fixing, no one is starting from scratch.
Frequently Asked Questions
Building and maintaining are different disciplines with different rhythms. The person who shipped your site is usually optimized for features, not for the routine cadence of patching dependencies and watching uptime every week. Maintenance works best as its own ongoing discipline, which is what this service is set up to be.
It’s structured as an ongoing retainer scoped to your platform and update cadence, not a per-incident fee. The value is in someone watching continuously, not in reacting after something breaks. Get in touch and we’ll size the retainer to your stack.
Nothing waits until the next morning: uptime monitoring runs continuously and response protocols trigger as soon as an issue is flagged. That’s the model whether the alert lands at 3pm or 3am: the monitoring never clocks out, so nobody discovers the incident from a customer email. The monthly maintenance report then documents exactly what happened, when it was caught, and how it was resolved.
You can, but “occasionally” is where the risk lives. Sporadic check-ins miss the small degradations that compound into an incident. Our model is a team that knows your system continuously, so when something needs fixing, no one starts from scratch.
This service covers keeping what you have running: platform updates, security patches, uptime monitoring, and incident response, not new feature development. The line matters because maintenance and feature work run on different rhythms, and mixing them is how updates fall months behind. If you also want ongoing feature work, our Monthly Sprint Planning & Execution retainer is built exactly for that.
Onboarding starts with an audit of your current platform, plugins, and dependencies, so we know what we’re inheriting, then coverage begins. Timelines depend on the condition of what’s live, but there’s no long lead time built into the model itself.
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