Grow Digitally
without the headcount

Meet Steward

Steward is our managed eCommerce service for brands that want to grow their direct-to-consumer channel without assembling an internal team from scratch. 

We embed into your business as your ecommerce department, and take care of strategy, daily operations, performance marketing, and continuous improvement of your channel. With real accountability over results.

We don’t just deliver reports. We run the operation. And happily review the results.
 

Who it’s for 

Brands with a validated product and genuine ambition to grow in digital that find themselves in one of these situations: 

• Wanting to launch or scale direct sales without hiring a full team
• Wanting to quickly explore a new market, country or product line
• Having an ecommerce channel that isn’t performing to its potential
• Having deep product expertise but limited digital execution capacity
• Done working with point-solution agencies and having no one owning the full picture
• Lagging behind on digital transformation and not quite knowing where to begin

What’s included

Commercial Strategy & Planning — 12-month roadmap, performance projections, ecommerce P&L management, weekly and monthly reporting, partner and stakeholder coordination.

Trade Management — Trade calendar planning, email campaigns, content refreshes aligned to trading events, onsite merchandising, product uploads.

Site Maintenance — Routine checks across products, collections and content. Weekly, monthly and quarterly cycles. Day-to-day updates aligned to ecommerce best practices.

Onsite Improvements — Rolling 90-day plan of UX and site improvements. Project management of up to three initiatives per month from a prioritised backlog.

Long-term Digital Transformation — As the partnership deepens, Steward becomes the foundation for more ambitious work: replatforms, redesigns, technology stack overhauls, full digital
operations restructuring. The kind of projects that require someone who already knows your business inside out.

One critical difference: our fees are structured around results

Hiring a Director of Growth, an Ecommerce Manager and a performance marketing specialist in New York costs between $25,000 and $35,000 per month — before benefits, payroll taxes, recruitment fees, and the reality that the average ecommerce hire churns within 15 months.

Steward gives you that team from day one. Experienced across multiple sectors. Aligned to your growth, not to billable hours.

That’s it. Fixed coverage plus a variable component tied to channel growth. We don’t win unless you do.

Glassdoor / Crunching Numbers

Here’s the math behind our numbers and savings estimations, in case you’re curious:
According to Glassdoor, a fully loaded Director of Ecommerce in NYC costs roughly $219k/​year in base salary. An Ecommerce Manager runs $127k/​year, and a Performance Marketing Specialist $90 – 100k/​year. That’s $436 – 446k in combined base salaries. With benefits and employer taxes at 25 – 30%, total annual cost lands around $545 – 580k, or $45 – 48k/​month fully loaded.

Our comparison tables use a slightly more conservative estimate ($30 – 40k/​month) to account for regional variance and mid-range positioning within those roles.

We win at expertise, time to market, and costs.

You can leverage our 20-year agency expertise. Thousands of flight hours at your service, plus a vast network of experts, professionals, tech partners and synergies you couldn’t build from scratch. And even if you could, the return on investment wouldn’t be close.