Grow Dig­i­tal­ly with­out the headcount

Meet Stew­ard

Stew­ard is our man­aged eCom­merce ser­vice for brands that want to grow their direct-to-con­sumer chan­nel with­out assem­bling an inter­nal team from scratch. 

We embed into your busi­ness as your ecom­merce depart­ment, and take care of strat­e­gy, dai­ly oper­a­tions, per­for­mance mar­ket­ing, and con­tin­u­ous improve­ment of your chan­nel. With real account­abil­i­ty over results.

We don’t just deliv­er reports. We run the oper­a­tion. And hap­pi­ly review the results.
 

Who it’s for 

Brands with a val­i­dat­ed prod­uct and gen­uine ambi­tion to grow in dig­i­tal that find them­selves in one of these situations: 

• Want­i­ng to launch or scale direct sales with­out hir­ing a full team
• Want­i­ng to quick­ly explore a new mar­ket, coun­try or prod­uct line
• Hav­ing an ecom­merce chan­nel that isn’t per­form­ing to its potential
• Hav­ing deep prod­uct exper­tise but lim­it­ed dig­i­tal exe­cu­tion capacity
• Done work­ing with point-solu­tion agen­cies and hav­ing no one own­ing the full picture
• Lag­ging behind on dig­i­tal trans­for­ma­tion and not quite know­ing where to begin

What’s includ­ed

Com­mer­cial Strat­e­gy & Plan­ning — 12-month roadmap, per­for­mance pro­jec­tions, ecom­merce P&L man­age­ment, week­ly and month­ly report­ing, part­ner and stake­hold­er coordination.

Trade Man­age­ment — Trade cal­en­dar plan­ning, email cam­paigns, con­tent refresh­es aligned to trad­ing events, onsite mer­chan­dis­ing, prod­uct uploads.

Site Main­te­nance — Rou­tine checks across prod­ucts, col­lec­tions and con­tent. Week­ly, month­ly and quar­ter­ly cycles. Day-to-day updates aligned to ecom­merce best practices.

Onsite Improve­ments — Rolling 90-day plan of UX and site improve­ments. Project man­age­ment of up to three ini­tia­tives per month from a pri­ori­tised backlog.

Long-term Dig­i­tal Trans­for­ma­tion — As the part­ner­ship deep­ens, Stew­ard becomes the foun­da­tion for more ambi­tious work: replat­forms, redesigns, tech­nol­o­gy stack over­hauls, full dig­i­tal
oper­a­tions restruc­tur­ing. The kind of projects that require some­one who already knows your busi­ness inside out.

One crit­i­cal dif­fer­ence: our fees are struc­tured around results

Hir­ing a Direc­tor of Growth, an Ecom­merce Man­ag­er and a per­for­mance mar­ket­ing spe­cial­ist in New York costs between $25,000 and $35,000 per month — before ben­e­fits, pay­roll tax­es, recruit­ment fees, and the real­i­ty that the aver­age ecom­merce hire churns with­in 15 months.

Stew­ard gives you that team from day one. Expe­ri­enced across mul­ti­ple sec­tors. Aligned to your growth, not to bill­able hours.

That’s it. Fixed cov­er­age plus a vari­able com­po­nent tied to chan­nel growth. We don’t win unless you do.

Glass­door / Crunch­ing Numbers

Here’s the math behind our num­bers and sav­ings esti­ma­tions, in case you’re curi­ous:
Accord­ing to Glass­door, a ful­ly loaded Direc­tor of Ecom­merce in NYC costs rough­ly $219k/​year in base salary. An Ecom­merce Man­ag­er runs $127k/​year, and a Per­for­mance Mar­ket­ing Spe­cial­ist $90 – 100k/​year. That’s $436 – 446k in com­bined base salaries. With ben­e­fits and employ­er tax­es at 25 – 30%, total annu­al cost lands around $545 – 580k, or $45 – 48k/​month ful­ly loaded.

Our com­par­i­son tables use a slight­ly more con­ser­v­a­tive esti­mate ($30 – 40k/​month) to account for region­al vari­ance and mid-range posi­tion­ing with­in those roles.

We win at exper­tise, time to mar­ket, and costs.

You can lever­age our 20-year agency exper­tise. Thou­sands of flight hours at your ser­vice, plus a vast net­work of experts, pro­fes­sion­als, tech part­ners and syn­er­gies you couldn’t build from scratch. And even if you could, the return on invest­ment would­n’t be close.