BlogB2B EcommerceApril 16th, 2025 · 3 min read

Big­Com­merce Release: What’s the B2BIG deal?

B2B buy­ers are diverse, and behave diverse­ly. Billing rela­tion­ships are com­plex, as are mul­ti-loca­tion oper­a­tions. These are real chal­lenges. Big­Com­merce just released real solutions.

Big­Com­merce’s lat­est release address­es key pain points of B2B com­merce, bring­ing stream­lined effi­cien­cy and scal­a­bil­i­ty. Yes, big deal.

With tools designed to address these pain points, the lat­est Big­Com­merce release is help­ing busi­ness­es turn com­plex­i­ty into oppor­tu­ni­ty. Here are the main fea­tures, and how they can help sim­pli­fy oper­a­tions, enhance effi­cien­cy, and empow­er growth. In oth­er words, why you care.

ADVANCEDACCOUNTHIER­AR­CHY: FAM­I­LY FRIENDLY

For man­u­fac­tur­ers and dis­trib­u­tors, man­ag­ing com­plex account struc­tures can be a logis­ti­cal night­mare. Mul­ti­ple logins, spread­sheet track­ers, and man­u­al per­mis­sion updates con­sume valu­able time and intro­duce errors. And glob­al dis­tri­b­u­tion brings its own chal­lenges, with mem­bers in each branch requir­ing dif­fer­ent pric­ing, cat­a­logs, per­mis­sions, all of which is guar­an­teed to mul­ti­ply as the busi­ness expands. It can get messy, and toxic.

BigCommerce’s Advanced Account Hier­ar­chy sim­pli­fies the process, allow­ing busi­ness­es to man­age all of this eas­i­ly, con­sis­tent­ly, and effi­cient­ly, and focus on grow­ing their operations.

The update allows par­ent com­pa­nies to over­see sub­sidiaries while giv­ing each branch the auton­o­my it needs. This bal­ance of con­trol and inde­pen­dence ensures that each branch can oper­ate effi­cient­ly while stay­ing aligned with the par­ent company’s goals. It’s the best of both worlds. Like a func­tion­al family..

  • Par­ent-Child Rela­tion­ships: Up to five lay­ers of par­ent-sub­sidiary accounts for sim­pler management.
  • Gran­u­lar Per­mis­sions: Spe­cif­ic user roles and per­mis­sions for more secure account management.
  • Shared Shop­ping Lists: Col­lab­o­ra­tive pur­chas­es for teams, stream­lin­ing pro­cure­ment workflows.
  • Self-Ser­vice Tools: Buy­ers track orders, view invoic­es, and man­age accounts inde­pen­dent­ly, reduc­ing admin­is­tra­tive overhead.

CPQSYS­TEM: QUOTE UNQUOTE

Time is mon­ey. And inef­fi­cient quot­ing process­es eat up time. This can lead to frus­trat­ed cus­tomers, missed oppor­tu­ni­ties, and ulti­mate­ly, lost rev­enue. An aver­age B2B quote process may involve about 14.7 emails, sev­er­al spread­sheet ver­sions, and at least one exis­ten­tial cri­sis. Yeah, no, we made that up, but it can’t be too far from the truth. In any case, it can cer­tain­ly become a time con­sum­ing, cum­ber­some process, and a drain of resources.

With a sin­gle-page, mobile-opti­mized inter­face, con­fig­urable quote views, and built-in account cre­ation, the Con­fig­ure Price Quote sys­tem in this Big­Com­merce release stream­lines the quot­ing process. B2B mer­chants can now man­age quotes in a frac­tion of the time. Plus:

  • Inte­grat­ed Ship­ping & Tax API: Ensure real-time, accu­rate calculations.
  • Auto-Quot­ing Options: Auto­mate dis­counts and pric­ing struc­tures for faster approvals. B2B mer­chants can set up auto­mat­ed rules for dis­counts and pric­ing, speed­ing up the approval process and get­ting quotes out the door faster.
  • B2B and B2C Sup­port: Man­age quot­ing for both chan­nels seam­less­ly with a uni­fied quot­ing expe­ri­ence regard­less of whether you’re sell­ing to busi­ness­es or consumers.

Faster quote approvals and sim­pli­fied call-in orders mean your team spends less time on admin and more time clos­ing deals, and sim­pli­fies the tran­si­tion to self-ser­vice for sales teams and customers.

By reduc­ing the time and effort required to gen­er­ate and approve quotes, this sys­tem helps mer­chants close deals faster and keep cus­tomers hap­py. A win for sales teams and for clients.

SOWHAT’S THEBIGDEALABOUTTHEBIG­COM­MERCE RELEASE?

  • More Effi­cien­cy: Less time spent on man­u­al tasks means more time to focus on growth.
  • More Accu­ra­cy: Real-time cal­cu­la­tions and auto­mat­ed process­es reduce errors and build trust with customers.
  • More Scal­a­bil­i­ty: Whether you’re man­ag­ing one loca­tion or fifty, these tools grow with your business.

These new tools will lead to enhanced pro­duc­tiv­i­ty, greater cus­tomer sat­is­fac­tion, and ulti­mate­ly, increased revenue.

These changes are a win for B2B mer­chants because they sim­pli­fy the chaos of man­ag­ing com­plex orga­ni­za­tion­al struc­tures, mak­ing com­plex inno­va­tions eas­i­er to implement. 

Even eas­i­er to imple­ment with the help of a Big­Com­merce part­ner expert team of seers, fix­ers, and workarounders, like for exam­ple, us.

TAKETHE SHORTCUT

We part­ner with Big­Com­merce because we believe in its abil­i­ty to deliv­er flex­i­ble, scal­able, and cost-effec­tive solu­tions for mer­chants. From its robust API capa­bil­i­ties to its sup­port for head­less archi­tec­ture, Big­Com­merce gives us the tools to build ecom­merce solu­tions that actu­al­ly work.

  • If you’re already on Big­Com­merce, we can help. Our Opti­miza­tion Blue­print ser­vice iden­ti­fies quick wins and untapped poten­tial in your cur­rent setup.
  • If you’re ready to migrate to Big­Com­merce with­out migraines, we can help. 

Our proven replat­form­ing method­ol­o­gy, curat­ed after almost 20 years in the field, dras­ti­cal­ly short­ens the devel­op­ment cycle through prag­mat­ic deliv­ery, and a smart strategy.

We’ve guid­ed dozens of busi­ness­es through sim­i­lar tran­si­tions, antic­i­pat­ing pit­falls and cus­tomiz­ing imple­men­ta­tions for spe­cif­ic indus­try needs.

We’ll tell you where it hurts, fix what can be fixed, and work around what can’t.

Take a short­cut. Con­tact us.

Santi M

Santiago Melluso

Categories:B2B Ecommerce